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About Pollensa

Pollensa Insurance Services Ltd are a team of leading insurance experts with over 30 years’ experience.

Our focus is to deliver the best possible service, putting our clients at the heart of everything that we do. We appreciate there is not a one size fits all; we take the time to understand you and your business before tailoring a policy to best suit your needs.

Our team has a vast knowledge and experience in both the Financial and Insurance industries, from Insurance Underwriting to client facing Account Executive roles, providing a firm understanding of both an insurer and client point of view. This allows us to deliver the right cover, however complex your requirements.

We’re passionate about the quality of care and customer service we provide and believe it should start at the top of every organisation. We are committed to listening to our customers and we use your feedback to shape consistently high standards to enhance customer experience.

It is a privilege to be trusted with our clients’ insurance and our aim is to add value to every business’.

Tom Florence, Managing Director

Our Values

Integrity – honesty, dependability and trust forms the foundation of everything we do while holding ourselves accountable to the highest ethical standards.

In it together – we stand together as one team dedicated to learning, growing and continuous improvement with a vision to become the go to broker in our sector.

Commitment – We take the time to understand our clients’ businesses and their insurance needs, ensuring we go the extra mile to exceed expectations and deliver excellence.

Professionalism – we strive to make a difference and are passionate about the service we provide, doing the right thing and finding innovative solutions.

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